Hi, I’m Taleah, a UX and Product Design Director with a knack for leading talented teams and untangling design chaos. For over a decade, I’ve helped build digital products that serve millions across municipalities and e-commerce platforms. I love the sweet spot where creativity meets strategy. Scaling teams, shaping vision, and guiding organizations to stay true to their North Star is where you’ll find me.

Impact Snapshot...

01

B2C + B2B Strategy

Directed redesign and rebrand of web & app properties to unify the customer experience.

  • Cross-platform engagement up by 28%
  • Customer journey friction down by 35%
  • Improved brand trust scores by 22%

02

Restructured with Impact

Guided teams through staffing cuts while presevering delivery velocity and morale.

  • Maintained 95% delivery velocity despite a 20% reduction in headcount.
  • Improved team morale scores by 18%
  • Reduced operating costs by 22%

03

Built a Design System

Created and evangelized a design system adopted across B2C, B2C, and marketing.

  • Accelerated design-to-development cycles by 30%
  • Achieved 85% adoption
  • Reduced design inconsistencies by 40%

Pillars of Expertise...

My Process...

  1. Think

- Explore & Define

Deeply understand users, their context, and the core problem to solve. Conduct research, generate early concepts, and frame clear hypotheses that align user needs with business goals.

  1. Make

- Design & Build

Rapidly transform ideas into tangible solutions through wireframes and prototypes (from low- to high-fidelity), collaborating closely across teams to iterate and refine.

  1. Check

- Validate & Test

Evaluate solutions with real users through usability testing, A/B experiments, and behavioral data. Capture insights that confirm effectiveness, guide refinements, or spark the next iteration.

Say Hello on Linkedin

Hi, I’m Taleah, a UX and Product Design Director with a knack for leading talented teams and untangling design chaos. For over a decade, I’ve helped build digital products that serve millions across municipalities and e-commerce platforms. I love the sweet spot where creativity meets strategy. Scaling teams, shaping vision, and guiding organizations to stay true to their North Star is where you’ll find me.

Impact Snapshot...

01

B2C + B2B Strategy

Directed redesign and rebrand of web & app properties to unify the customer experience.

  • Cross-platform engagement up by 28%
  • Customer journey friction down by 35%
  • Improved brand trust scores by 22%

02

Restructured with Impact

Guided teams through staffing cuts while presevering delivery velocity and morale.

  • Maintained 95% delivery velocity despite a 20% reduction in headcount.
  • Improved team morale scores by 18%
  • Reduced operating costs by 22%

03

Built a Design System

Created and evangelized a design system adopted across B2C, B2C, and marketing.

  • Accelerated design-to-development cycles by 30%
  • Achieved 85% adoption
  • Reduced design inconsistencies by 40%

Pillars of Expertise...

My Process...

  1. Think

- Explore & Define

Deeply understand users, their context, and the core problem to solve. Conduct research, generate early concepts, and frame clear hypotheses that align user needs with business goals.

  1. Make

- Design & Build

Rapidly transform ideas into tangible solutions through wireframes and prototypes (from low- to high-fidelity), collaborating closely across teams to iterate and refine.

  1. Check

- Validate & Test

Evaluate solutions with real users through usability testing, A/B experiments, and behavioral data. Capture insights that confirm effectiveness, guide refinements, or spark the next iteration.

Say Hello on Linkedin

Servant

Leader

Hi, I’m Taleah, a UX and Product Design Director with a knack for leading talented teams and untangling design chaos. For over a decade, I’ve helped build digital products that serve millions across municipalities and e-commerce platforms. I love the sweet spot where creativity meets strategy. Scaling teams, shaping vision, and guiding organizations to stay true to their North Star is where you’ll find me.

Impact Snapshot...

01

B2C + B2B Strategy

Directed redesign and rebrand of web & app properties to unify the customer experience.

  • Cross-platform engagement up by 28%
  • Customer journey friction down by 35%
  • Improved brand trust scores by 22%

02

Restructured with Impact

Guided teams through staffing cuts while presevering delivery velocity and morale.

  • Maintained 95% delivery velocity despite a 20% reduction in headcount.
  • Improved team morale scores by 18%
  • Reduced operating costs by 22%

03

Built a Design System

Created and evangelized a design system adopted across B2C, B2C, and marketing.

  • Accelerated design-to-development cycles by 30%
  • Achieved 85% adoption
  • Reduced design inconsistencies by 40%

Pillars of Expertise...

My Process...

  1. Think

- Explore & Define

Deeply understand users, their context, and the core problem to solve. Conduct research, generate early concepts, and frame clear hypotheses that align user needs with business goals.

  1. Make

- Design & Build

Rapidly transform ideas into tangible solutions through wireframes and prototypes (from low- to high-fidelity), collaborating closely across teams to iterate and refine.

  1. Check

- Validate & Test

Evaluate solutions with real users through usability testing, A/B experiments, and behavioral data. Capture insights that confirm effectiveness, guide refinements, or spark the next iteration.

Say Hello on Linkedin