Hi, I’m Taleah, a UX and Product Design Director with over a decade of experience leading teams. I create service-driven solutions that impact millions across municipalities and e-commerce platforms.

 

I thrive at the intersection of leadership and craft, scaling and restructuring teams, guiding organizations through growth and change, and driving strategy for various digital products.

Impact Snapshot...

01

B2C + B2B Strategy

Directed redesign and rebrand of web & apps properties to unify the customer experience.

  • Cross-platform engagement up by 28%
  • Customer journey friction down by 35%
  • Improved brand trust scores by 22%

02

Restructured with Impact

Guided teams through staffing cuts while presevering delivery velocity and morale.

  • Maintained 95% delivery velocity despite a 20% reduction in headcount.
  • Improved team morale scores by 18%
  • Reduced operating costs by 22%

03

Built a Design System

Created and evangelized a design system adopted across B2C, B2C, and marketing.

  • Accelerated design-to-development cycles by 30%
  • Achieved 85% adoption
  • Reduced design inconsistencies by 40%

Pillars of Expertise...

Product Strategy
  • Shape end-to-end strategy that accelerates growth and adoption.
  • Proven track record of increasing engagement, optimizing product-market fit, and delivering customer-centric solutions that drive revenue.
design leadership
  • Drive product and experience strategy through visionary design leadership.
  • Build and mentor high-performing teams, establish scalable design systems, and ensure design excellence across products.
collaboration
  • Foster alignment between product, engineering, marketing, and stakeholders.
  • Translate strategy into execution by enabling seamless teamwork and ensuring shared ownership of outcomes.
user research'
  • Turn qualitative and quantitative data into actionable insights.
  • Guide product decisions through user-centered research, uncovering needs, pain points, and opportunities that inform strategy and design.

My Process...

  1. Think

- Explore & Define

Deeply understand users, their context, and the core problem to solve. Conduct research, generate early concepts, and frame clear hypotheses that align user needs with business goals.

  1. Make

- Design & Build

Rapidly transform ideas into tangible solutions through wireframes and prototypes (from low- to high-fidelity), collaborating closely across teams to iterate and refine.

  1. Check

- Validate & Test

Evaluate solutions with real users through usability testing, A/B experiments, and behavioral data. Capture insights that confirm effectiveness, guide refinements, or spark the next iteration.

Always excited to talk UX, strategy, and how we can design better experiences together. Let’s connect!

Say Hello!

Hi, I’m Taleah, a UX and Product Design Director with over a decade of experience leading teams. I create service-driven solutions that impact millions across municipalities and e-commerce platforms.

 

I thrive at the intersection of leadership and craft, scaling and restructuring teams, guiding organizations through growth and change, and driving strategy for various digital products.

Impact Snapshot...

01

B2C + B2B Strategy

Directed redesign and rebrand of web & apps properties to unify the customer experience.

  • Cross-platform engagement up by 28%
  • Customer journey friction down by 35%
  • Improved brand trust scores by 22%

02

Restructured with Impact

Guided teams through staffing cuts while presevering delivery velocity and morale.

  • Maintained 95% delivery velocity despite a 20% reduction in headcount.
  • Improved team morale scores by 18%
  • Reduced operating costs by 22%

03

Built a Design System

Created and evangelized a design system adopted across B2C, B2C, and marketing.

  • Accelerated design-to-development cycles by 30%
  • Achieved 85% adoption
  • Reduced design inconsistencies by 40%

Pillars of Expertise...

Product Strategy
  • Shape end-to-end strategy that accelerates growth and adoption.
  • Proven track record of increasing engagement, optimizing product-market fit, and delivering customer-centric solutions that drive revenue.
design leadership
  • Drive product and experience strategy through visionary design leadership.
  • Build and mentor high-performing teams, establish scalable design systems, and ensure design excellence across products.
collaboration
  • Foster alignment between product, engineering, marketing, and stakeholders.
  • Translate strategy into execution by enabling seamless teamwork and ensuring shared ownership of outcomes.
user research'
  • Turn qualitative and quantitative data into actionable insights.
  • Guide product decisions through user-centered research, uncovering needs, pain points, and opportunities that inform strategy and design.

My Process...

  1. Think

- Explore & Define

Deeply understand users, their context, and the core problem to solve. Conduct research, generate early concepts, and frame clear hypotheses that align user needs with business goals.

  1. Make

- Design & Build

Rapidly transform ideas into tangible solutions through wireframes and prototypes (from low- to high-fidelity), collaborating closely across teams to iterate and refine.

  1. Check

- Validate & Test

Evaluate solutions with real users through usability testing, A/B experiments, and behavioral data. Capture insights that confirm effectiveness, guide refinements, or spark the next iteration.

Always excited to talk UX, strategy, and how we can design better experiences together. Let’s connect!

Say Hello!

Servant

Leader

Hi, I’m Taleah, a UX and Product Design Director with over a decade of experience leading teams. I create service-driven solutions that impact millions across municipalities and e-commerce platforms.

 

I thrive at the intersection of leadership and craft, scaling and restructuring teams, guiding organizations through growth and change, and driving strategy for various digital products.

Impact Snapshot...

01

B2C + B2B Strategy

Directed redesign and rebrand of web & apps properties to unify the customer experience.

  • Cross-platform engagement up by 28%
  • Customer journey friction down by 35%
  • Improved brand trust scores by 22%

02

Restructured with Impact

Guided teams through staffing cuts while presevering delivery velocity and morale.

  • Maintained 95% delivery velocity despite a 20% reduction in headcount.
  • Improved team morale scores by 18%
  • Reduced operating costs by 22%

03

Built a Design System

Created and evangelized a design system adopted across B2C, B2C, and marketing.

  • Accelerated design-to-development cycles by 30%
  • Achieved 85% adoption
  • Reduced design inconsistencies by 40%

Pillars of Expertise...

Product Strategy
  • Shape end-to-end strategy that accelerates growth and adoption.
  • Proven track record of increasing engagement, optimizing product-market fit, and delivering customer-centric solutions that drive revenue.
design leadership
  • Drive product and experience strategy through visionary design leadership.
  • Build and mentor high-performing teams, establish scalable design systems, and ensure design excellence across products.
collaboration
  • Foster alignment between product, engineering, marketing, and stakeholders.
  • Translate strategy into execution by enabling seamless teamwork and ensuring shared ownership of outcomes.
user research'
  • Turn qualitative and quantitative data into actionable insights.
  • Guide product decisions through user-centered research, uncovering needs, pain points, and opportunities that inform strategy and design.

My Process...

  1. Think

- Explore & Define

Deeply understand users, their context, and the core problem to solve. Conduct research, generate early concepts, and frame clear hypotheses that align user needs with business goals.

  1. Make

- Design & Build

Rapidly transform ideas into tangible solutions through wireframes and prototypes (from low- to high-fidelity), collaborating closely across teams to iterate and refine.

  1. Check

- Validate & Test

Evaluate solutions with real users through usability testing, A/B experiments, and behavioral data. Capture insights that confirm effectiveness, guide refinements, or spark the next iteration.

Always excited to talk UX, strategy, and how we can design better experiences together. Let’s connect!

Say Hello!